Approving or Declining a Pending Workspace Request

To approve or decline a pending workspace request:

  1. Log in to Oracle Application Express Administration Services. See "Logging in to Oracle Application Express Administration Services".

  2. Click Manage Workspaces.

  3. Under Manage Requests, click Workspace Requests.

    The Workspace Requests page appears.

  4. From the Status list, select Requested and click Go.

  5. Locate a request to review.

  6. To edit or review the request details, click the Edit icon. On the Provision Request page you can:

    • Edit the request and click Apply Changes.

    • Delete the request by clicking Delete.

  7. Return to the Workspace Requests page.

  8. To approve a request:

    1. Click Provision in the Actions column.

    2. On the Provisioning Administration page, click Approve.

    3. Review the email message.

    4. If needed, update the message and click Approve and Send Email.

      If you selected the Provisioning Status, Email Verification, an email containing a verification link is sent to the user. In order to create the workspace, the user must click the verification link to create the workspace. See "Specifying a Provisioning Mode".

  9. To decline a request:

    1. Click Provision in the Actions column.

    2. On the Provisioning Administration page, click Decline.

    3. Review the email message.

    4. To add information, such as the reason for declining a request, update the message and then click Decline and Send Email.

      The email is sent to the user notifying them the request was declined.

More About the Approval Process

If you are using Email Verification, when an Oracle Application Express administrator approves a workspace request, the following events occur:

  1. An email containing a verification link is sent to the user.

  2. When user clicks the verification link, the workspace is created.

  3. Another email is sent to the user containing login credentials (that is, the workspace name, User ID, and password).

  4. The status of the workspace request changes from Accepted to Approved.

If the user fails to click the verification link, you can quickly delete the request by clicking the DELETE link in the Action column.

When an Error Occurs

If an error occurs during the workspace creation process, the status of the request reverts to Requested and an email is sent to the user containing the following message:

Please contact administrator.

Once the issue is resolved, the administrator can again repeat the previous procedure and approve the request.